What forms of payment do you accept?
We gladly accept Visa, Mastercard, Discover, American Express, and PayPal Payments
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from our store. Although if you already have a PayPal account you may use it.
How do you ship?
All items are made to order and will ship within 3-5 business days. Your order will be shipped via the US Post Office. Orders are shipped out Monday through Friday.
How long do orders take to make?
Please allow up to 5 business days for all orders to be made.
Do you accept rush orders?
We do our best to accommodate rush ordered if needed. Please email us with the date you need your item and we will try to accommodate your request if at all possible.
Do you accept returns?
We do not accept returns on personalized items. If there is a material defect or maker error including spelling errors etc please email us as soon as possible and we will work with you to exchange the item right away.
Items must be in their unused, original condition for a refund or exchange. If you have received an item that is broken or defective, please let us know and we will work with you to correct the situation. Shipping charges are non refundable.
What size bracelet do I wear ?
Our leather bracelets are based off the recipients exact wrist measurement. We recommend using a soft measuring tape wrapped snug but not tight around your wrist. Please use our Sizing Chart page to full instructions on how to measure your wrist and find the correct bracelet size to order.
What if I ordered the wrong size bracelet?
We do offer a resizing service. Please use the following link for instructions on how to return the bracelet for re sizing. Bracelet Resizing Service
Do you offer gift wrapping ?
Every item we make comes in a complimentary Black magnetic closure Gift Box including a soft velvet insert. Our modern gift box is the perfect way to present your unique personalized gift.
Do you offer gift notes ?
If you’d like to add a little extra personalization to your gift we offer beautiful foil printed gift notes. A perfect compliment to your thoughtful gift. Personalize your gift note with a short message of up to 200 characters.
How do I know what my personalization will look like ?
If you’d like we are more than happy to send a proof of how your text will fit on the item you have purchased. Please send an email to firstname.lastname@example.org with your order number and I can send a quick proof.